Customer Testimonials
MY RATINGS: Hoosier Appliance Repair LLC

OVERALL COMPANY RATING:   


RATING SCORES BY CATEGORY:  
A CUSTOMER'S REVIEW:
Timeliness  
Cleanliness  
Budget  
Quality  
Value  
Communication  
Courteous  
  Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service

"Clarence was great! Got our dryer working in no time. Also very reasonable prices. Will definitely call him for other jobs."
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "Clarence was great! Got our dryer working in no time. Also very reasonable prices. Will definitely call him for other jobs."  
  Customer Rating:  
City: Carmel, IN
Project: Appliances (All Types) - Repair or Service
   "It was quick, efficient & effective! Response time was OUTSTANDING!"  
  Customer Rating:  
City: bloomington, IN
Project: Appliances (All Types) - Repair or Service
   "My washer was leaking and Comfort Doctor was able to send someone right away. I had a good experience, and I appreciate the professionalism of the repair person."  
  Customer Rating:  
City: Cicero, IN
Project: Appliances (All Types) - Repair or Service
   "Everything was done in a timely manner. Clarence did a great job. I would definitely hire him again."  
  Customer Rating:  
City: Indianapolis, IN
Project: Furnace / Forced Air Heating System - Install or Replace
    
  Customer Rating:  
City: indianapolis, IN
Project: Central A/C - Service or Repair
   "Great!"  
  Customer Rating:  
City: bargersville, IN
Project: Appliances (All Types) - Repair or Service
   "Came out next day a Saturday morning and fixed the refrigerator. Excellent, we will call them again "  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "Had some difficulty in getting necessary parts in a timely fashion."  
  Customer Rating:  
City: Westfield, IN
Project: Appliances (All Types) - Repair or Service
   "Did good job"  
  Customer Rating:  
City: Fishers, IN
Project: Appliances (All Types) - Repair or Service
   "Clarence diagnosed and fixed my dishwasher on Wednesday and then returned less than 48 hrs. Later to repair my refrigerator - the less than 24 hr. Turnaround on my desperately-needed repairs was a lifesaver! I enthusiastically recommend The Comfort Doctor and Clarence!"  
  Customer Rating:  
City: INDIANAPOLIS, IN
Project: Central A/C - Service or Repair
   "The service was excellent but the communication could use some work. My appt was scheduled for 5-8pm. At 8pm I got a call from the technician saying he would arrive within the hour. I didn't get a knock on my door until almost 9:30pm. That took up my entire evening for something I expected to have handled much quicker. "  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "Very punctual and helpful."  
  Customer Rating:  
City: INDIANAPOLIS, IN
Project: Central A/C - Service or Repair
   "I had my air conditioner fixed. He was honest and very reasonable. I would recommend them to any of my friends. Good Job!"  
  Customer Rating:  
City: Fishers, IN
Project: Furnace / Forced Air Heating System - Install or Replace
   "Great price, super install !!!! Clarence came out and gave me a super price on my system and had all the work done by my schedule of 2 weeks. Will recommend them to any one who is looking."  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "Clarence was wonderful and honest. First of all, he called me on Sunday to ask if I had submitted a service request, and came to my house the next morning. Then, the washer worked perfectly for him while he was here, but it broke as soon as he left. He said that there was only one service call charge and if it broke again, he would come out and check it for no fee. He came back out 2 days later and explained that the motor was probably the culprit, he would be happy to fix it, but for the price of fixing the motor, we would be better off getting a new one, so we did. I will definitely call them again - $29.95 is a reasonable call charge."  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "Clarence is experienced, very professional & ethical w/ reasonable prices. He told me they haven't raised their prices in 8 years and still they are able to make a decent profit. I knew what other companies wanted to charge to fix my ice maker and he was $50 cheaper + they give 15% discount on all repairs (as well as future ones) when you buy a $99 twice-yearly inspection of air conditioner and furnace, which I did. When he came to my house, he always covered his shoes when he was inside, asked for permission before he went to another area. Excellent about returning my phone calls, setting appts & calling ahead to let me know his arrival."  
  Customer Rating:  
City: Fishers, IN
Project: Central A/C - Service or Repair
   "Fast, friendly service at a very reasonable price, I would highly recommend and have already and that friend saved over 1/3 off that of a competitor that you hear and see advertised daily on radio and TV for exactly the same equipment. "  
  Customer Rating:  
City: nineveh, IN
Project: Appliances (All Types) - Repair or Service
   "Told me what was wrong and came back later and fixed it. Did good"  
  Customer Rating:  
City: Indianapolis, IN
Project: Central A/C - Install
   "I loved the service. Responded very quickly."  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "Clarence came right out and was awesome!!!!"  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "Craig was very friendly and knowledgeable about his job and my problem. I will use Comfort Doctor again."  
     
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "Comfort Doctor did an excellant job."  
  Customer Rating:  
City: Indianapolis, IN
Project: Central A/C - Install
   "They worked in a timely manner and gave us excellent service."  
  Customer Rating:  
City: Arcadia, IN
Project: Central A/C - Service or Repair
   "Very good experience. Prompt, knowledgable, courteous service. Will definitely use them in future. "  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "Service was excellent!"  
  Customer Rating:  
City: Indpls, IN
Project: Appliances (All Types) - Repair or Service
   "Service was a surprise and I am extremely happy."  
  Customer Rating:  
City: Indianapolis, IN
Project: Furnace / Forced Air Heating System - Repair or Service
   "The service was fast and easy and on time. I was very pleased with the outcome!"  
  Customer Rating:  
City: McCordsville, IN
Project: Appliances (All Types) - Repair or Service
   "I was thoroughly impressed with Comfort Doctor. Within minutes from my request, I received a phone call from Melissa who recognized my immediate need for my washer repair. Melissa was very accommodating and professional. Clarence, the repair man, was also very courteous and professional. He kept me informed by calling to notify me of any possible change in schedule and his arrival. He answered all my questions and explained the repair, replacement part and costs. I definitely will use their services again, when necessary. I also will definitely refer them to my friends and neighbors who might need their services. "  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "Initially this consult seemed to be a good fit. I requested an estimate on my washer and garbage disposal repair. The service technician fixed the garbage disposal and washer (so i thought) and also looked at my dishwasher. He needed a part for the dishwasher. After the service call, i discovered my washer was still not working. $200 later and after being resched 5 times in a row...he tells me my washer is shot and i need a new. I AM FURIOUS, because i spent $200 and still don't have a working washer. Granted he fixed 2 other appliances, but those were not the focus of my call and could have waited, IF HE HAD TOLD ME THE WASHER WAS NOT FIXABLE. I would have put the$200 towards a new one. Now I still have to purchase a washer and am out $200. VERY DISAPPOINTING!!!"  
  Customer Rating:  
City: Beech Grove, IN
Project: Appliances (All Types) - Repair or Service
   "He was very polite, & did great work, always called to let me know when he was on his way to my home. Will call them again when I need a repair man."  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "Very good!"  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "Called and they were out here to fix my refrigerator within one hour. They were very pleasant, courteous. He immediately wore shoe covers to come inside the house. He did not have the part on the truck. So he drove to get it came back put it on the refrigerator. Refrigerator is now running and I am so very happy!"  
  Customer Rating:  
City: franklin, IN
Project: Furnace / Forced Air Heating System - Repair or Service
   "I had to use him not once but twice in a 3 day period and he came the same or next day. He is wonderful!! With the way things are going I think I will be using him frequently."  
  Customer Rating:  
City: Carmel, IN
Project: Appliances (All Types) - Repair or Service
   "Called several times to inform of arrival time. Impressed with quality of work and keeping me informed of progress. Since snow had fallen, he was quick to remove his boots prior to starting his work. I wasn't impressed with his helper who seemed to be sloppy, slow to respond, and a little careless. Overall I was quite satisfied."  
  Customer Rating:  
City: Carmel, IN
Project: Appliances (All Types) - Repair or Service
   "They were very efficient and the stove has worked perfectly."  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "He arrived quickly and called ahead. He was neat and used shoe covers which impressed me most. We were in the middle of a major kitchen renovation when the dryer gave us problems and he was very considerate of that by being careful to not step on the new flooring etc... He had to come back the next day to complete the repair because he didn't have the necessary parts- that was not a problem. He scheduled a time to be here and arrived and completed the work in a prompt and efficient manner. We have already recommended Comfort Dr. To a friend and will continue to do so. Thank you for your very valuable service. "  
  Customer Rating:  
City: Indpls, IN
Project: Appliances (All Types) - Repair or Service
   "Very courteous , clean, prompt and competitive pricing. Also friendly. Did not try to sell me something I didn't need. I would use this company again."  
  Customer Rating:  
City: Avon, IN
Project: Appliances (All Types) - Repair or Service
   "He came out about 4 or 5 times my oven still is not working, but he was very professional, honest, and replaced everything he could to get it working. In the end, my stove he thinks is a mfg. Defect and he is calling mfg to get more info. Will recommend him to others."  
  Customer Rating:  
City: indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "great"  
  Customer Rating:  
City: trafalgar, IN
Project: Geo Thermal Heating or Cooling System - Service
   "Clarence was very thorough and knowledgeable. After diagnostics he determined no repair was required. He took the time to explain preventative maintenance, common errors and general information about geo thermal systems. "  
  Customer Rating:  
City: Fishers, IN
Project: Appliances (All Types) - Repair or Service
   "We have already told friends about you and will defiently recommend you to friends and family. You did a good jjob and are very resonalble! Thank you!"  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "Showed up on time, diagnosed the problem right away. Came next day with part and fixed my washing machine in no time. Good deal."  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "They were very quick to come out and very professional."  
  Customer Rating:  
City: Indianapolis, IN
Project: Furnace / Forced Air Heating System - Install or Replace
   "I selected Comfort Doctor after obtaining several quotations to replace my furnace. I based my decision on the brand that they represented (American Standard) as well as price. I was impressed that they took the time to do a complete Manual J to determine the size of furnace that my house required. The other contractors based their sizing on rules of thumb based on my square footage. This would have caused me to put a larger (and more expensive) furnace that was required. My rating would have been 5 stars had it not been for some unforseen problems during installation causing delays and difficulties contacting the company/representative."  
  Customer Rating:  
City: INDIANAPOLIS, IN
Project: Appliances (All Types) - Repair or Service
   "Clarence did a professional and timely job. He was able to get the dryer unit working and order the part for us around the busy holiday season."  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "SeviceMagic is awesome. They did great work. "  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "Prompt courteous and knowledgeable"  
  Customer Rating:  
City: Indianapolis, IN
Project: Appliances (All Types) - Repair or Service
   "No comment"  
  Customer Rating:  
City: Noblesville, IN
Project: Appliances (All Types) - Repair or Service
    
  Customer Rating:  
City: carmel, IN
Project: Appliances (All Types) - Repair or Service
   "Clarence was very straight forward about my washer's problems. After he went out for a new motor and all the way back, installed it, then found more problems. He could have charged for the motor but instead showed me the other problems and recommended it was not worth all the repair time and money. All I was charged was the $19.95 service call. Will definitely use Comfort Doctor again! Thanks so much!"  
  Customer Rating:  
City: Indianapolis, IN
Project: Furnace / Forced Air Heating System - Install or Replace
    
  Customer Rating:  
City: Greenfield, IN
Project: Appliances (All Types) - Repair or Service
   "Will use you for all my appliance repairs in the future and will refer you to anyone who needs appliance repairs. He is a great guy, very helpful and understanding. Excellent job!"  
  Customer Rating:  
City: Indianapolis, IN
Project: Furnace / Forced Air Heating System - Repair or Service
   "Would do business again Thanks"  
  Customer Rating:  
City: Fishers, IN
Project: Furnace / Forced Air Heating System - Repair or Service
    
  Customer Rating:  
City: martinsville, IN
Project: Furnace / Forced Air Heating System - Install or Replace
    
  Customer Rating:  
City: indianapolis, IN
Project: Furnace / Forced Air Heating System - Repair or Service
   "I found that your people were very informative and got things done in a timely manner. We were pleased with the service we received."  
  Customer Rating:  
City: Indianapolis, IN
Project: Ducts & Vents - Install or Replace
   "Clarence Duncan was so easy to work with and did a nice job keeping me informed of what was happening with the project. I would definitely recommend him /Comfort Doctor to others. "  
  Customer Rating:  
City: Indianapolis, IN
Project: Central A/C - Install
   "We were very pleased with the service provided. The owner and his team are very friendly and prompt. Once approval was given, had new unit installed in 2 hours, with a second one a short time after. I appreciated being treated with respect and the consideration that was given to me as a staff member along with the owner. What was more amazing was receiving excellent service, a great warranty, and a fantastic price. "


Serving central Indiana including: Greenwood IN, Southport IN, Franklin IN, New Whiteland IN,Carmel IN, Zionsville IN, Avon IN, Castleton IN, Noblesville IN, Indianapolis IN, Beech Grove IN, Castleton IN, Speedway IN, Clermont IN, Pittsboro IN, Nora IN, Bargersville IN, Brownsburg IN, Plainfield IN, Mooresville IN, Camby IN, Greenfield IN, New Palestine IN.

Office locations:
1350 W. Southport Rd. Suite C271 Indianapolis, Indiana 46217 (317) 536-5575 
899 S. College Mall Rd Suite 365 Bloomington, Indiana 47401 (812) 961-1338
 
 Hoosier Appliance Repair LLC is your Indianapolis and Bloomington, Indiana appliance repair company located in Marion, Johnson, Morgan, Hendricks, Hamilton, Hancock and Monroe counties.We service all brands of refrigerators, washers, dryers, stoves, ranges, ice makers, dishwashers, disposals and tankless water heaters: including these brands: Whirlpool, Kenmore, Magic Chef, Sub Zero, Maytag, Frigidaire, Westinghouse, Amana, Noritz, GE, General Electric, Jenn Aire, Neptune, Estate, Roper, Kitchen Aid, Hobart, Speed Queen and all other brands.



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